Analisa pengaruh physical service quality dan personal service quality terhadap satisfaction dan sommitment nasabah : studi kasus Bank BRI Unit Pulo Jahe / Irnaldo Despar | Pusat Sumber Belajar Program Ekstensi FEB UI

Analisa pengaruh physical service quality ...

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E.5040

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Skripsi : PEFEUI

Analisa pengaruh physical service quality dan personal service quality terhadap satisfaction dan sommitment nasabah : studi kasus Bank BRI Unit Pulo Jahe / Irnaldo Despar

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Detail Information

Publisher: Depok : Program Ekstensi FEUI., 2015
Collation: ... p. : il. ; 28 cm & lamp.
Language: Indonesia
Classification: NONE
Statement of Responsibility: Despar, Irnaldo

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