Pengaruh service encounters dan experiential value terhadap kepuasan pelanggan restoran fast food : studi kasus KFC dan Lotteria / Annisa Endah Purwanti | Pusat Sumber Belajar Program Ekstensi FEB UI

Pengaruh service encounters dan experienti...

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E.5151

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Skripsi : PE-FEUI

Pengaruh service encounters dan experiential value terhadap kepuasan pelanggan restoran fast food : studi kasus KFC dan Lotteria / Annisa Endah Purwanti

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Detail Information

Publisher: Depok : Program Ekstensi FEUI., 2015
Collation: ... p. : il. ; 28 cm & lamp.
Language: Indonesia
Classification: NONE
Statement of Responsibility: Purwanti, Annisa Endah

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