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Services marketing : people, technology, strategy / Jochen Wirtz ; Christopher H. Lovelock
Description
Includes bibliographical references and index
Detail Information
- Publisher
- Hackensack, NJ : World Scientific, c., 2017
- Collation
- xvii, 783 p. : ills. ; 28 cm
- Language
- English
- ISBN/ISSN
- 9,78194E+12
- Classification
- NONE
- Edition
- 8th ed.
- Statement of Responsibility
- Wirtz, Jochen
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