Best practice in reengineering : what works and what doesn't in the reengineering process / David K. Carr ; Henry J. Johansson. (1994). New York, NY: McGraw-Hill, c.
Best practice in reengineering : what works and what doesn't in the reengineering process / David K. Carr ; Henry J. Johansson. . New York, NY: McGraw-Hill, c, 1994. Buku Wajib.