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Meeting customer needs / Ian Smith
Description
Includes bibliographical references and index
Detail Information
- Series Title
- The Institute of management series
- Publisher
- Jordan Hill, Oxford : Butterworth-Heinemann, c., 1996
- Collation
- xiv, 185 p. : ills. ; 24 cm
- Language
- English
- ISBN/ISSN
- 750606681
- Classification
- NONE
- Statement of Responsibility
- Smith, Ian
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