Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality / Gary Heil ; Tom Parker ; Rick Tate | Pusat Sumber Belajar Program Ekstensi FEB UI

Leadership and the customer revolution : t...

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658.4092 HEI l

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Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality / Gary Heil ; Tom Parker ; Rick Tate

Description

Includes bibliographical references and indexes

Detail Information

Publisher: New York, NY : Van Nostrand Reinhold, c., 1996
Collation: xviii, 290 p. : ills. ; 22 cm
Language: English
ISBN/ISSN: 442018525
Classification: NONE
Statement of Responsibility: Heil, Gary

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