Ctrl K
The Dynamic of service : reflections on th...
Call Number
658.812 GUT d
Availability
Location name is not set
1/1
Item Detail (1) - Location name is not set
CodeCall NumberLocationStatus
005613-Location name is not set
Scan for Link
Buku Wajib

The Dynamic of service : reflections on the changing nature of customer/provider interactions / Barbara A. Gutek ; foreword by Daniel Katz

Description

Includes bibliographical references and index

Detail Information
Publisher
San Francisco, CA : Jossey-Bass, c.,
Collation
xxviii, 304 p. : ills. ; 24 cm
Language
English
ISBN/ISSN
787901016
Classification
NONE
Statement of Responsibility
Comments
You must be logged in to post a comment