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Customer connections : new strategies for growth / Robert E. Wayland ; Paul M. Cole
Description
Includes bibliographical references and index
Detail Information
- Publisher
- Boston MA : Harvard Business School Press, c., 1994
- Collation
- xi, 267 p. : ills. ; 24 cm & app.
- Language
- English
- ISBN/ISSN
- 875847994
- Classification
- NONE
- Statement of Responsibility
- Wayland, Robert E.
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