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The Customer is CEO : how to measure what ...
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658.812 MAS c
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The Customer is CEO : how to measure what your customers want - and makesure they get it / Forler Massnick

Description

Includes bibliographical references and index

Detail Information
Publisher
New York, NY : AMACOM, c.,
Collation
xv, 239 p. ; 24 cm & app.
Language
English
ISBN/ISSN
814403468
Classification
NONE
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