Operations management : focusing on quality and competitiveness / Roberta S. Russell ; Bernard W. Taylor III. (1997). Upper Saddle River, NJ: Prentice-Hall, c.
Operations management : focusing on quality and competitiveness / Roberta S. Russell ; Bernard W. Taylor III. 2nd ed.. Upper Saddle River, NJ: Prentice-Hall, c, 1997. Buku Wajib.