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Monitoring, measuring, and managing custom...
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658.812 GOO m
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Buku Wajib

Monitoring, measuring, and managing customer service / Gary S. Goodman

Description

Includes bibliographical references and index

Detail Information
Publisher
San Francisco, CA : Jossey-Bass, c.,
Collation
xiii, 165 p. ; 25 cm
Language
English
ISBN/ISSN
787951390
Classification
NONE
Statement of Responsibility
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