The Strategy-focused organization : how balanced scorecard companies thrive in the new business environment / Robert S. Kaplan ; David P. Norton. (2001). Boston, MA: Harvard Business School Press, c.
The Strategy-focused organization : how balanced scorecard companies thrive in the new business environment / Robert S. Kaplan ; David P. Norton. . Boston, MA: Harvard Business School Press, c, 2001. Buku Umum.