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Emotion marketing : the Hallmark way of winning customers for life / Scott Robinette and Claire Brand with Vicki Lenz
Description
Includes bibliographical references and index
Detail Information
- Publisher
- New York, NY : McGraw-Hill, c., 2000
- Collation
- xvii, 247 p. ; 24 cm & app.
- Language
- English
- ISBN/ISSN
- 71364145
- Classification
- NONE
- Statement of Responsibility
- Robinette, Scott
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