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The Relationship-based enterprise : poweri...
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The Relationship-based enterprise : powering business success through customer relationship management / Ray McKenzie

Description

Includes bibliographical references and index

Detail Information
Publisher
Toronto : McGraw-Hill/Ryerson, c.,
Collation
xiv, 368 p. : ills. ; 24 cm
Language
English
ISBN/ISSN
70860815
Classification
NONE
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