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Breakthrough customer service : best practices of leaders in customer support / editor and contributor, Stanley A. Brown
Description
Includes bibliographical references and index
Detail Information
- Publisher
- Etobicoke, Ont. : John Wiley & Sons Canada, c., 2003
- Collation
- xviii, 434 p. : ills. ; 24 cm
- Language
- English
- ISBN/ISSN
- 471642320
- Classification
- NONE
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