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Quality management : introduction to total quality management for production, processing, and services / David L. Goetsch ; Stanley B. Davis
Description
Includes bibliographical references and index
Detail Information
- Publisher
- Upper Saddle River, NJ : Prentice-Hall, c., 2005
- Collation
- xviii, 858 p. : ills. ; 24 cm
- Language
- English
- ISBN/ISSN
- 130933872
- Classification
- NONE
- Edition
- 4th ed.
- Statement of Responsibility
- Goetsch, David L.
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