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Total quality management / Dale H. Besterfield ... [et al.]
Description
Includes bibliographical references and index
Detail Information
- Publisher
- Upper Saddle River, NJ : Prentice-Hall, c., 2005
- Collation
- xi, 640 p. : ills. ; 25 cm
- Language
- English
- ISBN/ISSN
- 130993069
- Classification
- NONE
- Edition
- 3rd ed.
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