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Service operation management / James A. Fi...
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658.5 FIT s
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Service operation management / James A. Fitzsimmons ; Robert S. Sullivan

Description

Includes bibliographical references and index

Detail Information
Publisher
New York, NY : McGraw-Hill, c.,
Collation
xiv, 449 p. : ills. ; 24 cm
Language
English
ISBN/ISSN
70212155
Classification
NONE
Statement of Responsibility
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