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Successful service operations management / Richard Metters ... [et al.]
Description
Includes bibliographical references and index
Detail Information
- Publisher
- Mason, OH : South-Western, c., 2012
- Collation
- xxii, 406 p. : ills. ; 26 cm
- Language
- English
- ISBN/ISSN
- 324314477
- Classification
- NONE
- Edition
- 2nd ed.
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