Penerapan customer relationship management (CRM) pada PT United Tractors Tbk dalam mempertahankan loyalitas pelanggan : studi kasus pada PT United Tractors Tbk / diajukan oleh Ully Miranti | Pusat Sumber Belajar Program Ekstensi FEB UI

Penerapan customer relationship management...

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E.3917

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Skripsi

Penerapan customer relationship management (CRM) pada PT United Tractors Tbk dalam mempertahankan loyalitas pelanggan : studi kasus pada PT United Tractors Tbk / diajukan oleh Ully Miranti

Description

Ada bibliografi

Detail Information

Publisher: Jakarta : Program Ekstensi FEUI., 2012
Collation: ... p. : il. ; 28 cm & lamp.
Language: Indonesia
Classification: NONE
Statement of Responsibility: Miranti, Ully

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