Pengaruh service quality, switching cost, trust, dan customer satisfaction terhadap customer loyalty pada produk jasa transaksi pengiriman uang luar negeri : studi kasus BNI smart remittance / diajukan oleh Mochammad Asriyandi | Pusat Sumber Belajar Program Ekstensi FEB UI

Pengaruh service quality, switching cost, ...

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E.4082

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Skripsi

Pengaruh service quality, switching cost, trust, dan customer satisfaction terhadap customer loyalty pada produk jasa transaksi pengiriman uang luar negeri : studi kasus BNI smart remittance / diajukan oleh Mochammad Asriyandi

Description

Ada bibliografi

Detail Information

Publisher: Jakarta : Program Ekstensi FEUI., 1995
Collation: ... p. : il. ; 28 cm & lamp.
Language: Indonesia
Classification: NONE
Statement of Responsibility: Asriyandi, Mochammad

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