Analisa pengaruh servicescape terhadap perilaku konsumen melalui pleasure-feeling, perceived service quality dan re-visit intention : studi kasus Magnum Caf. (1997). Jakarta: Program Ekstensi FEUI.
Analisa pengaruh servicescape terhadap perilaku konsumen melalui pleasure-feeling, perceived service quality dan re-visit intention : studi kasus Magnum Caf. . Jakarta: Program Ekstensi FEUI, 1997. Skripsi.